Privacy Policy

1. Introduction

Divine HVAC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you visit divinehvac.us or use our HVAC services, including duct installation, repair, and maintenance across the Chicagoland area.

By using our website or services, you agree to the practices outlined in this policy.

2. Information We Collect

A. Information You Provide Directly

We may collect the following information when you contact us, request a service, or submit a form:

  • Name

  • Email address

  • Phone number

  • Service address

  • Details related to requested HVAC services

  • Any messages or notes you submit to us

B. Automatically Collected Information

When you visit our website, certain data may be collected automatically:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Referral sources

This data helps us improve website performance and user experience.

C. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • Enhance website functionality

  • Analyze website traffic

  • Remember user preferences

You may disable cookies in your browser settings, but some features of the site may not function properly.

3. How We Use Your Information

We use your information to:

  • Provide HVAC services (installation, repair, maintenance)

  • Respond to inquiries or schedule appointments

  • Improve our website and customer experience

  • Send updates, promotions, or service-related notifications (only with your consent)

  • Ensure site security and prevent fraud

We do not sell your personal information to third parties.

4. Sharing Your Information

We may share your information only with:

  • Trusted service providers who help us operate our business (e.g., hosting providers, scheduling tools)

  • Legal authorities, if required to comply with laws or protect our rights

  • Contractors or technicians involved in providing HVAC services to you

All third-party partners must protect your data in accordance with privacy laws.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Opt out of marketing communications

  • Restrict how your data is used

To exercise your rights, contact us using the information below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Effective Date.”